FAQs

What is your cancellation policy?

If for any reason, you need to re-schedule, cancel or skip a service, please contact us at least 24 hours in advance by phone, or e-mail us at ckessler960@yahoo.com. We will make every effort to make the change if you contact us within 24 hours, but with no guarantees. Same day cancellations will incur a 20% fee of the total cost of your scheduled detail.

Why should I have my car detailed instead of bringing it to the car wash?

Automatic car washes can damage your car’s paint. They use harsh chemicals that strip the protection from your car, and the brushes cause scratches in your car’s paint.

Who will be working on my car?

Only trained staff members will service your car. Our teams are proud to be requested by customers repeatedly.

How long does a wax job last?

Typically, between 4 months (compared to many other waxes that last 1-2 months!).

How should I wash my car in between waxing?

We offer affordable wash maintenance programs in between waxing, but if you’d prefer to do it yourself, we strongly suggest using detergents that are made to help keep wax on vehicles!

Will steam cleaning my carpets and seats remove all stains?

No. While pre-treating and steam extraction is the most effective cleaning procedure available, some spills (especially any with reddish dyes), can actually damage and dye carpet and upholstery fibers. Once this occurs, these fabrics can be cleaned, but color change is permanent unless material is replaced or re-dyed.

How will I be billed?

We typically invoice once the work is complete and payment is accepted upon pick up or delivery of your vehicle. All major credit cards are accepted.